We want you to understand exactly how our self‑pay model works before you commit your time and resources. Below is a high-level summary, followed by detailed answers to common questions.
We offer fixed-price evaluations, so you have an understanding of total cost before you begin.
We are a self-pay only clinic, and out-of-network for all insurance plans, with limited exceptions for Workers’ Compensation.
You cannot use out-of-network Medicare benefits at INP. Medicare beneficiaries are fully responsible for the cost of care.
Health Savings Account (HSA), Flexible Savings Account (FSA), or Health Reimbursement Account (HRA) are accepted according to your plan’s rules.
That’s part of why we operate under a self-pay model, so our patients:
We offer fixed-price evaluations so you have a clear understanding of the total cost of an evaluation before you even begin. The price covers all aspects of an evaluation, including reviewing available medical records, conducting an in-depth initial clinical interview, administering tests, scoring and analyzing the results, writing the report, and providing feedback during two separate appointments. This allows you to have the opportunity to ask any follow-up questions after the feedback is provided to ensure you are on the right path moving forward.
A $1,750 deposit is due at the time of booking your evaluation.
$500 of this deposit is non‑refundable.
The remaining balance of your evaluation is due at your first appointment (clinical interview).
If you cancel or reschedule your evaluation within 10 business days of your first appointment (not including weekends or federal holidays), the full deposit becomes non‑refundable.
This policy exists because your provider and support staff reserve several hours of protected time for you.
If you experience a medical or family emergency within 48 hours of your appointment, you may reschedule one time.
Both you and your provider must agree that the situation was an unavoidable emergency.
No. We are out-of-network with all insurance companies, with limited exceptions for Workers’ Compensation cases. We use a self-pay model so you have more control, privacy, and faster access to care.
Depending on your plan, you may be able to seek reimbursement for some services.
Payment is due at the time of service.
We can provide CPT codes and a detailed “Super Bill” that you may submit to your insurance company.
If your plan offers out‑of‑network benefits, any reimbursement is paid directly to you by your insurance.
If you submit a Super Bill, your insurance company will receive information about your diagnoses and services.
They may also review or audit your reports and treatment documentation as part of their processes.
Yes, you can receive our services with a valid referral from your treating physician under Workers’ Compensation.
We take pride in assisting injured workers who are striving to return to work and their pre-injury level as quickly as possible.
Yes. You can typically use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for eligible services.
You may pay with your HSA/FSA debit card or pay out of pocket and request reimbursement according to your plan’s rules.
Because every plan is different, we encourage you to confirm specific coverage details directly with your plan administrator.
That’s why we seek to make our costs as transparent as possible. In addition to the information provided on our website and in our practice paperwork, we also provide a written Good Faith Estimate. The information below is provided courtesy of the Centers for Medicare and Medicaid Services (CMS):
As part of the 2022 No Surprises Act, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
For questions or more information about your right to a Good Faith Estimate
You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services.
If you schedule a health care item or service at least three business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within one business day after scheduling.
If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within three business days after scheduling.
You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within three business days after you ask.
If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate and the bill.
As part of our commitment, we are pleased to offer telehealth services for the majority of our services. It’s important to note that certain components of a comprehensive neuropsychological evaluation still require in-person testing. To comply with state law, you might also be required to meet face-to-face with your treating provider at specified intervals.
To access our telehealth services, all you need is an internet-connected device such as a smartphone, tablet, or desktop computer, along with a dependable internet connection and a camera/microphone on your device. When your appointment is scheduled, we will provide you with clear instructions to guide you through the necessary steps to connect to your telehealth appointment.
